Standard Shipping 

Delivery in 4-6 working days 

Free

Collect in Store 

Store collection available within 4-6 working days, depending on location 

Free

Express Shipping 

Delivery in 1-3 working days 

£ 10

Saturday Shipping 

Delivery guaranteed on Saturday morning 

£ 25

Next Day Shipping 

Delivery guaranteed next working day 

£ 20

Our delivery costs are flat and there are no extra costs at delivery. 

UPS is our courier for all shipments. You will receive an email containing your Tracking Number once your package has been shipped from our Italian warehouse.

Our courier delivers from Monday to Friday during business hours and will make three delivery attempts. After the third failed attempt, your order will be returned to us. Please note that once you have placed an order, it is no longer possible to modify your shipping address. 

Our warehouse is closed for these Holidays. Please plan accordingly as orders will not be shipped out on these dates. All orders are processed automatically and we are unable to expedite or delay shipping times.

In YOOX NET-A-PORTER GROUP we strongly believe that the fashion industry could and should have a central role in the preservation of the environment. For this reason, we have removed the paper delivery note from every shipment. Thanks to this initiative the Group will cut paper consumption and the related disposal cost and contribute to a moreresponsible resource consumption. At a Group level we will be saving approximately 147 tons of wood every year, which are roughly 1.000 trees (12m high and 15-20cm diameter), and reducing CO2 emissions by 36 tons yearly.

dunhill offers you the possibility to pick up for free in a store the items you ordered online.

During the checkout process select "Collect in store" and choose which store you would like to have your order delivered to. You will receive an email as soon as your order is ready to be picked up in store.

In order to pick up your order, you will need to bring with you:

• A valid ID
• The shipping confirmation email (printed or on a mobile device).

If someone is collecting an order on your behalf, they must bring:

• A copy of your valid ID
• A valid ID of the person collecting
• The shipping confirmation email (printed or on a mobile device)
• Letter of authorisation.

If the item is not picked up within 15 days of delivery to the store, the order will be returned to our warehouse and we will issue a refund.

At the moment the service is available in the following stores:

• Bourdon House
• 2 Davies Street 
• W1K 3DJ London London GB
• +442034257300
• Bourdon.House@dunhill.com

At this time we are unable to ship orders to General Delivery, P.O. Boxes, Jersey, Guernsey and the Channel Islands, Gibraltar, Poste Restante. Orders made to any of these addresses will be cancelled.

The delivery address of your order must match the location site on which you place your order. Orders made from a different location site than the delivery address will be automatically cancelled. Please select the correct location site for your order from the link in the corner of every page.